Privacy policy

 

Personal Information

To order products from our website, we require some personal information including Name, Address, E-Mail and a contact Phone Number. We will only use this information for the purposes of the Andy & Tuly ltd website and ordering services, and will not share any personal information listed with a third party for markerting purposes. 

If we are requested by the Police, or Government/Regulatory Authority investigating illegal activity etc, we are entitled to provide customers personal information. Otherwise, information will only be shared after your express consent.

If you wish to view/remove personal information in your account that we hold, please contact us and quote the following;

a) Username/Full Name

b) The Address you used to create an account with us

c) Any other piece of information you can provide us regarding your account/orders.

This is to confirm your identity and ensure that personal information is not given out to others. 

 

Please note that you can edit the personal information you hold with us by clicking "Manage Personal Data" under the "My Account" page.

 

Links

The Andy & Tuly Website has links to third party websites. We cannot be held responsible for content on third party websites as we have no control over their content.

 

Cookies

This website uses Cookies to personalise your browsing experience and ensure that we can store items in your shopping cart. Cookies are also used to enable product reccomendations based on your product browsing. You may disable cookies in your browser preferences if you don't want this information to be stored however please note that some features of this website may not work if cookies are disabled. Cookies can also be deleted in your browser preferences. The data stored in Cookies is not personally identifiable.

 

PayPal

We process payments securely by using PayPal. Please ensure that when you do enter credit/debit card information that you see the padlock symbol on your browser indicating a secure connection. This means that all personal information you enter will be encrypted. PayPal is a highly reputable service and known for strict levels of customer security and privacy. 

PayPal processes credit/debit card details, therefore we do not store this information on our site.

 

Visitor Statistics

This Web site uses etracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

 

Social Networking

Please note that data is sent to Facebook and Twitter if the link to Facebook/Tweet buttons are clicked. The same is true for the other Social Networking links provided on our website. We are not responsible for the content of Social Network website links provided.